Assign a New Device to a User

This function is available only if the Web Help Desk device assignment functions are enabled. For more information, see Configuring the Web Help Desk.

  1. Select Assign a new device to [UserID] for the user you want to assign the device.

    You are prompted to enter the serial number for the device to be assigned.

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  2. Enter the serial number and click Next.

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    Note: The display varies. The initial PIN code and the synchronous password (authentication test) might not appear.
  3. Use the Initial PIN code to access the device and generate a synchronous password.
  4. Enter the generated password into the field and click Next.

    If the test is successful, a message appears indicating that the device is assigned to the user. The device is synchronized by the AAA Server.

  5. Click OK to return to the search page.