Remove an Existing Temporary Password

  1. Select the corresponding link for the user’s device in the Device ID column of the search results form.
  2. Select Temporary password in the device data page.

    The temporary password settings page is displayed:

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    Note: Use the Back button on the interface rather than on your browser to return to the previous page.
  3. Select No password to deactivate the temporary password and click Apply.

    The Web Help Desk returns to the device data page, which indicates that there is no longer a valid temporary password available.