Upgrading ActivID ActivClient

ActivClient 7.4.3 setup allows you to upgrade automatically from the following versions:

  • ActivClient 7.2.1 (64-bit edition)

  • ActivClient 7.2.2 (64-bit edition)

  • ActivClient 7.3 (64-bit edition)

  • ActivClient 7.3.1 (64-bit edition)

  • ActivClient 7.4 (64-bit edition)

  • ActivClient 7.4.1 (64-bit edition)

The ActivClient setup automatically detects the previous versions 7.2.1 or later (64-bit edition) and performs the upgrade. You do not need to uninstall the previous version.

Important:

Due to the deprecation of Visual Basic Script (VBScript) starting with Windows 11, version 24H2, upgrading ActivID ActivClient 7.4.3 itself to a higher version on this and later Windows versions may encounter issues. To avoid problems with upgrading ActivClient caused by the VBScript deprecation, we recommend to uninstall your current version before upgrading to a higher one. For more details, refer to Troubleshooting Uninstallation of ActivClient After Deprecation of Visual Basic Script.

Procedure to Upgrade ActivClient

Prerequisites:

  • See the ActivClient installation Prerequisites.

  • A previous ActivClient version is installed (see the list of supported upgrades).

  1. If you have the ActivClient distribution on your file system, run the setup.exe from the distribution.

    The setup detects the platform type (64-bit) and starts the relevant ActivClient installation wizard

    The Welcome page is displayed.

  2. Click Next.

  3. Accept the license agreement and click Next.

  4. Click Install.

    The Setup Progress page is displayed. The progress might take several minutes.

  5. Once the setup is completed, the InstallShield Wizard Completed page is displayed. Click Finish.

  6. Select the Show the readme file option to automatically view the ActivClient Readme file.

Customized Settings

Upgrade from ActivClient 7.2.1 or later (64-bit edition):

If you had customized the previous ActivClient 7.2.1 or later version (64-bit edition) by specifying which components to install, the upgrade process will upgrade these components automatically.

For more information, refer to Upgrading and Updating of ActivID ActivClient.

New Features

The new features of ActivClient (that is, those that are not included in version you are upgrading from) are installed according to the Typical setup.

For further information concerning the new features, see the What's New in ActivID ActivClient new release.