Upgrading ActivID ActivClient

The ActivClient setup allows you to upgrade seamlessly from previous versions starting with 7.4.1 or later (64-bit edition); it automatically detects the version installed and performs the upgrade. You do not need to uninstall the previous version.

Important:

Due to the deprecation of Visual Basic Script (VBScript) starting with Windows 11, version 24H2, upgrading ActivID ActivClient 7.4.1 or 7.4.3 to a higher version on this and later Windows versions may encounter issues. To avoid problems with upgrading ActivClient caused by the VBScript deprecation, we recommend to uninstall the old version before upgrading to ActivClient 8.3. For more details, refer to Troubleshooting Uninstallation of Older ActivClient Versions After Deprecation of Visual Basic Script.

Procedure to Upgrade ActivClient

Prerequisites:

  • See the ActivClient installation Prerequisites.

  • A previous ActivClient version is installed (see the list of supported upgrades).

  1. Run the installation .msi file from the product folder of the distribution package. .

    This can be done by either double-clicking the .msi file or using the msiexec.exe command.

    The setup detects the platform type and starts the relevant ActivClient installation wizard.

    The Welcome page is displayed.

  2. Click Next.

  3. Accept the license agreement and click Next.

  4. Click Install.

    The Setup Progress page is displayed. The progress might take several minutes.

  5. Once the setup is completed, the InstallShield Wizard Completed page is displayed. Click Finish.

  6. Select the Show the readme file option to automatically view the ActivClient Readme file.

Customized Settings

Upgrade From ActivClient 7.4.1 or Later (64-bit Edition):

If you had customized the previous ActivClient 7.4.1 or later version (64-bit edition) by specifying which components to install, the upgrade process will upgrade these components automatically.

For more information, refer to Upgrading and Updating of ActivID ActivClient.

New Features

The new features of ActivClient (that is, those that are not included in the version you are upgrading from) are installed according to the Typical setup.

For further information concerning the new features, see the What's New in ActivID ActivClient new release.