Use the Reset Optimization Cache Option

To optimize performance, ActivClient stores some smart card information on the workstation. This is limited to smart card configuration data (such as smart card profile) and does NOT include any credentials such as user names, passwords, keys or digital certificates.

In most environments, ActivClient will refresh this information as needed when your smart card content is updated. In some cases, in order to solve potential problems, your technical support might suggest to "tell" ActivClient to "forget" any smart card information it might have saved.

1. Open the ActivClient User Console.

2. Go to the Tools menu.

3. Select Advanced and then Reset optimization cache.

   The information stored on your workstation about card configuration is reset.