Apply a Software Update in Single Mode

This section explains how to apply a software update (hot fix or service pack) on an appliance in Single Mode.

Important: While a software update is in progress, you cannot perform any other operation with the ActivID Console (you will be redirected to the software update page).
Prerequisites: For new ActivID Appliance deployments, you must import any perceptual licenses before applying an update.

  1. Log on to the ActivID Console and, under Appliance in the left menu, select Software Update.

  1. Select the required update package (either a hot fix or service pack) and click Upload.

    2. Note: The uploaded file will be verified. If it is not valid, an error is displayed.

  1. Click Apply.

At this point, the services are interrupted on the node.

Important:
  • Do NOT interrupt the update process while it is running. You must wait for the Done message to be displayed.
  • Carefully read all the warning messages displayed by the update process, specifically if the process indicates that you need to reboot the ActivID Appliance.

  1. When the update is complete, click Done.

  2. Reboot the appliance gracefully ONLY if a corresponding warning message was displayed at the end of the update process (and/or in the Dashboard).

  3. Verify that the product version has been updated:

  1. Under Configuration in the left menu, select Applications at least once after the update. This action refreshes the version.

  2. Under Monitoring, select Troubleshooting to verify that the ActivID Appliance version and compatibility digest have been updated correctly based on the release notes description.

See Also:

Apply an Update in Dual Mode