Block/Unblock a Channel for a User
You can block (or unblock) the user from using a specific channel per authentication method.
The Primary and Secondary labels are provided to facilitate procedural requirements. For example, an organization might want to distinguish between a channel block requested by the customer (primary) and a channel block requested by the organization (secondary).
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In the user’s Details page, select the Wallet tab.
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Select the required authentication record, and then select the Channels tab.
- To block a channel, select the Primary Block and/or Secondary Block options.
- To unblock a channel, clear the Primary Block and/or Secondary Block options.
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Click Save.
Note: A blocked channel is identified by an orange check mark for the Authentication Record.