Register a User for Out-of-Band Authentication

Prerequisites: To fully configure the authentication policy, the following permissions are required:
  • Extend authenticator valid period
  • Update authenticator expiry threshold
  • Update DEVICE authenticator status

If some are missing, then either this page will not be displayed, or only partial configuration is possible (that is, when segregation of duties is required).

If you have none of these permissions, the authenticator status will be set to Disabled by default.

  1. Follow the steps in Search for Users to search for the user.

  1. In the user’s Details page, select the Wallet tab.

  1. Click Register Out of Band.

  2. Select the Authentication Policy from the list defined by the user's User Type.

  3. Select the Device Type and click Next.

    • To generate a random code, select Generate Activation Code and click Next.
    • To define a specific code, select Set Activation Code, and then enter and confirm the required code and click Next.
    Important: Whether you generate or set the activation code, you must communicate it to the user as they must enter this activation code to trigger the OTP delivery.

  4. Set the values for the policy settings.

  5. Click Save.

A success message appears.

Important: Make a note of the Activation Code and communicate it to the user.