Set the Operator Portal Timeout Value

To set the timeout value for the Operator Portal, perform the following:

  1. Log on to the Operator Portal, and set the Operator Portal timeout in the Session timeouts section.

  2. Restart Tomcat Server.

    The default timeout value is 30 minutes. This number specifies how long an operator connection remains valid. The timeout elapses if there is no activity from the operator console server for the specified number of minutes. When the time-out is reached, the following message appears when the operator tries to access the ActivID CMS server:

When the session is expired, the operator can click the Try to Login Again button to log on again.

Important: If you do not wait for the session timeout, be sure to click Logout before you close your browser.