Denying a Request

The request has been submitted for validation. You can only deny requests that have not been approved yet.

1. Search for issuance requests that are “Awaiting Approval.” For more information, see Searching for a User (the Directory is Populated).

2. In the Requests Overview page, search for the user. For more information, see Searching by User Attributes.

3. Under Request Type, locate the request you want to deny.

4. In the Action column, click Deny. The Request Denial page appears:

   

5. Click Submit. A confirmation message appears. The request status is changed to “Denied.”

6. Click Done.