Upgrade Prerequisites

• Back up your existing database.

• During the upgrade, your database management server must be up and running.

• Make sure you know the Database Administrator and ActivID CMS Security Key passwords as you are prompted for these during the upgrade process.

• Make sure the ActivID CMS website anonymous user account has the “Log On As A Service” privilege. See Setting Up “Log On as a Service” Privilege for more details.

• Verify that your operating system and database are supported. See the list of supported environments in ActivID CMS System Environment. If applicable, upgrade the Windows version and the database before upgrading ActivID CMS. Refer to the sections applicable to your database version (Configuring Oracle Databases for Use with ActivID CMS or Configuring Microsoft SQL Servers for Use with ActivID CMS) for information about database upgrade.

The upgrade takes place as follows:

1. Upgrade to ActivID CMS 5.1. See Upgrade to ActivID CMS 5.1.

2. Re-apply customizations. See Re-apply User Portal Customizations.