Prerequisites for Using Mobile Smart Cards

• Mobile device running Android 7 or higher, or running iOS 10 or higher.

• HID Crescendo Mobile application must be installed on the end-user’s mobile device; for details, refer to the HID Crescendo Mobile Application User Guide.

Important: No other device (physical or virtual) must be already bound to the user in ActivID CMS.

• A policy for mobile smart cards must be assigned to the corresponding user group; for details, see Creating a Device Policy, Configuring Applications and Configuring Group Assignments.

• Remote issuance (if used) must be enabled; for details, see Configuring Remote Issuance.

• To use the User Portal for issuance (if applicable):

  • The URL for the User Portal where the device is to be self-issued must be added as a Trusted Site in the user’s browser.

  • Self-binding and self-issuance must be enabled for the User Portal; for details, see Configure the ActivID CMS User Portal.

  • Enrollment of mobile smart cards in the User Portal must be enabled; for details, see Setting Parameters for Devices.

• For mobile smart cards to be able to connect using Bluetooth, the HID Bluetooth Virtual Reader must be installed on the machine.

• For mobile smart cards to connect using NFC (Android devices only), a contactless reader must be available on the machine.