Virtual Smart Card Management Functions

The following table provides an overview of the ActivID CMS management functions available for virtual smart cards.

ActivID CMS Operator

End User Using the User Portal

  • Suspend / Revoke certificate

  • Request Applications Update

  • Request Re-Issuance

  • Terminate Card

  • Create Unlock Request

  • Get Unlock Code (for Offline Unlock)

  • View Certificate

  • Update Card

  • Unlock Card (by clicking the “Forgot your PIN?” link)

  • Cancel Card Replacement

The following operations can only be performed on a computer where there are no virtual smart cards:

  • Report Card Lost

  • Request Card Replacement
Important: If a virtual smart card is terminated in the Operator Portal, its policy remains referenced by the virtual smart card on the user’s computer and cannot be updated. As a result, the virtual smart card remains in the database and is not recycled.
Note:
For virtual smart card deployments:

  • In the Operator Portal, when ActivClient is installed, virtual smart cards are listed both as “Microsoft Virtual: Microsoft Virtual Smart Card X” and “ActivClient: Microsoft Virtual Smart Card X”. Only the first option should be used.

  • When a virtual smart card is locked, it can be unlocked in the User Portal by clicking on the “Forgot your PIN?” link.