Rehash Operators

CMS operators are protected from database hacking. Each operator's information is hashed using a private key protected by the CMS security password. Only ActivID CMS can compute this hash; it cannot be guessed or computed.

If an operator hash is corrupted, then:

  • The operator cannot connect, and

  • Other operators may have problems with the operators listing (Configuration > Operators > Search).

Note: In previous ActivID CMS versions, fixing this problem required a complex procedure.

In ActivID CMS 6.3, a new Admin Console button has been added to the server admin screen. This button is available when:

  • CMS is started in Attended start-up mode.

    Note: The passwords must have been entered.

  • The server admin screen is accessed from the CMS server itself.

    Important: This button is NOT available remotely.

To access the Admin Console:

  1. On the CMS server, open the HID Global item in the Windows Start menu, then select Connect to CMS Admin.

  2. In Attended start-up mode, enter the password (if not already done), and wait for CMS to start.

    Note: This procedure is detailed in ActivID CMS Configuration.

  3. Click on the Admin Console button.

  4. Click on the Recompute operator hashes button, and wait for the CMS feedback:

    Once the operation is completed, all the active operators will be able to connect:

  5. You can now close the browser window.