HID Authentication Service Platforms around the World

The HID Authentication Service is available in different regions of the world. Each platform is an isolated instance of the Authentication Service. 

There are two types of communications are supported for HID Authentication Service users such as Inbound communications and Outbound communications. The URIs used for inbound communications and public IP addresses for outbound communications.

Inbound communications:

The Inbound communications containing the platform URIs. Those URIs per platform wise are mentioned in the below table:

Region AWS region Admin Portal URIs Authentication Service URIs Self Serice Portal URIs

North America

North Virginia (US)

https://auth-us.admin.hidglobal.com

https://auth-us.api.hidglobal.com

https://auth-us.user.hidglobal.com

Europe

Ireland

https://auth-eu.admin.hidglobal.com

https://auth-eu.api.hidglobal.com

https://auth-eu.user.hidglobal.com
Europe Frankfurt https://auth-de.admin.hidglobal.com https://auth-de.api.hidglobal.com https://auth-de.user.hidglobal.com

Outbound communications:

To be able to receive the callback from our service, customer needs to allow (white-list) the public IP addresses used by our service on their firewall. Those public IP addresses are mentioned in the below table:

Region AWS region Public IP addresses

North America

North Virginia (US)

34.206.223.191
18.205.43.74
18.209.216.174

Europe

Ireland

52.48.56.19
54.171.240.102
18.202.1.176

Europe Frankfurt 18.198.179.183
3.127.67.213
3.121.135.76