Managing User Authenticators

The Administration Portal allows an administrator to manage the user authenticators with authentication methods.

Add an Authentication Method

In order to add the authentication methods to the user account, follow the below steps:

1. Open the User Account page, and click the ADD AUTHENTICATION button.

   

2. You will be prompted to select one of the below authentication method and click PROCEED to add the authentication method.

   

   • Password - Administrator can invite a user to setup a Password for authentication.

   • HID Approve- Administrator can invite a user to setup HID Approve for authentication.

   • OTP Token - Administrator can assign a one-time password hardware device to a user for authentication.

3. If you select the Password option, the user will receive an email with a temporary password and a link to set up a new Password. Visit Step 3 in First Time Login.

4. If you select the HID Approve option, the user will receive an email with a link to set up HID Approve, visit Step 4 in First Time Login.

5. If you select the OTP Token option, you will be prompted to enter a valid serial number of the hardware device you are assigning. The same device cannot be assigned to other users.

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