Unassign a Device
A device can be assigned to a user prior to issuance (see Assign a Device to a User). Once this is done, the device appears on the User page in a Pending state, ready to be issued. If needed, you can unassign the device from the user (as described below).
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On the User page, click on the action button () in the details of the assigned device and select Unassign:
A dialog box appears:
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Click Unassign.
After the process is completed, the User page is displayed again and the device is no longer displayed: