Print a Card for a User

Operators can print cards as part of the device issuance procedure.

Important: Printing is only available when Card Printing has been configured in ActivID CMS (see Configuring ActivID CMS for Printing for details).

  1. Go to the User page:

    User page with no assigned devices, with a Back button and an Add Device button outlined in red in the top right corner

  2. Click on the Add Device button.

    3. If you have a printer available and printing has been configured in ActivID CMS, you can see the printer tile:

    Device Issuance screen during Configure Device step with printer tile displayed with no reader configured

  3. If needed, choose the printer to be used for printing and its embedded smart card reader, then click Configure.

    Note: You only need to configure the printer the first time. The same printer and reader are then proposed automatically for any subsequent printing. If you need to make any changes, you can click directly on the reader displayed:
    Printer tile showing printer reader outlined in red, with Layout selected and Start button available

    4. Device Issuance screen during Configure Device step showing printer tile displaying printer reader with Layout selected and Start button available

  4. Choose the desired layout using the Layouts drop-down list and click Start when you are ready to print the card. (Printer must be connected with a card inserted.)

    Device Issuance screen during Configure Device step showing printer tile displaying printer reader with Device Policy chosen and empty Initial PIN field selected, with a Cancel button and a Continue button in the top right corner

  5. Select the device policy using the Device Policy drop-down list and enter the PIN (if prompted), then click Continue to issue the card and print it:

    Device Issuance screen during Issue Device step with progress bar displayed

  6. After the printing operation is finished, the following screen appears:

    Device Issuance screen during Print Device step displaying printing information, with a Cancel and a Continue button in top right corner

  7. If you are satisfied with the result, click Continue. (Otherwise, click Cancel).

Note: If you click Cancel, the card is not activated and is displayed on the User page in a Pending state.

The User page is displayed again with details about the newly-printed card:

User page displaying an assigned device in the Active state with its PKI certificates information displayed