Temenos Digital Product Support Lifecycle
HID® is dedicated to providing customers with support for their products as they are updated and improved throughout the product life cycle. From the date of market availability, until the product is withdrawn from the market, HID offers General Availability for its products.
The following table highlights the integration of HID Products and Temenos Digital with the supported versions of components and Temenos products:
| Components Version | Visualizer Version | Approve SDK Version | RMS SDK Version | NFI Version | Life Cycle Status | Release Date | End of Full Support | Migration Path |
|---|---|---|---|---|---|---|---|---|
| 9 | 9.5.28 | 5.11 (Android/iOS) | Android 12.0.0 / iOS 1.8.3 | 3 | General Availability | 05-Aug-24 | 05-Aug-25 | N/A |
| 8 | 9.2.37 | 5.9 (Android/iOS) | Android 12.0.0 / iOS 1.8.3 | 3 | End of Life | 20-Nov-23 | 20-Nov-24 | 9 |
| 7 | 9.2.37 | 5.7 (Android/iOS) | Android 11.6.0 / iOS 1.6.3 | 3 | End of Life | 30-Jan-23 | 30-Jan-24 | 9 |
| 6.01 | 9.2.37 | 5.7 (Android/iOS) | Android 11.6.0 / iOS 1.6.3 | 3 | End of Life | 30-Aug-22 | 30-Aug-23 | 9 |
| 6 | 9.2.37 | 5.7 (Android/iOS) | Android 11.6.0 / iOS 1.6.3 | 3 | End of Life | 23-Aug-22 | 23-Aug-23 | 9 |
| 5 | 9.2.17 | 5.5 (Android/iOS) | Android 11.6.0 / iOS 1.6.3 | 3 | End of Life | 08-Jun-22 | 08-Jun-22 | 9 |
| 4 | 9.2.17 | 5.4 (Android/iOS) | N/A | 3 | End of Life | 15-Mar-22 | 15-Mar-23 | 9 |
| 3 | 9.2.15 | 5.4 (Android/iOS) | N/A | 3 | End of Life | 08-Nov-21 | 08-Nov-22 | 9 |
| 2 | 9.2.15 | 5.4 (Android/iOS) | N/A | 2 | End of Life | 29-Jun-21 | 29-Jun-22 | 9 |
| 1 | 9.1.13 | N/A | N/A | N/A | End of Life | 24-Nov-20 | 24-Nov-21 | 9 |
General Availability
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Product: Available for implementation
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Sustaining Support: Upgrades and Hot Fixes created for new functionality and/or bug fixes
End of Life
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Product: Components should not be implemented
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Sustaining Support: None
In order to ensure that you receive the appropriate support for any integration or modification in the workflow, please get in touch with your system integrator, who has worked on this project up until this point.
