About HID Identity Verification Service

The HID Identity Verification Service is a robust solution for banks and financial services providers to ensure a smooth identity verification for digital on-boarding and beyond for their consumers.

Components of a Streamlined Identity Verification Process

  • A Government Issued Photo ID

    • Captured on the user’s device

  • Document Verification

    • Instant data extraction

    • Verification of security features

    • ID tampering detection

  • Selfie Capture

    • Facial matching to ID photo

    • Passive liveness detection

  • Identity Decision Engine

    • 100% automated verification

    • Strong non-bias decision-making

  • Customer Dashboard

    • Quick data insights and intelligence through customer dashboards

    • Look up transactions in real-time

    • Customers can configure the data retention according to internal policy. After the data retention period is exceeded, the user's data is permanently deleted.

Document Verification

HID’s ID Verification solutions offer 100% automated, instant ID document verification. Our fused machine learning technology provides 99%+ accuracy in detecting even the most sophisticated fraudulent documents.

Supports documents across 200+ states/territories.

The technology combines machine learning and AI to review over 2,000 unique computer vision data models to verify an ID’s authenticity.

It uses optical character recognition (OCR) to extract the information from the ID to populate customer forms instantly. OCR Data is matched against extracted MRZ or barcode data to ensure the highest levels of accuracy. This system reduces time and mistakes made during customer onboarding process to improve conversion rates.

100% Automated Document Analysis (ML and AI)

  • EXIF Data Analysis

  • Text Analysis

  • Behavioral Analysis (e.g. IP address blocking, time zone restrictions)

  • Visual Analysis

ID Security Feature Detection

  • Data Positioning

  • Font

  • Specific Security Features

  • Color

  • Photo Image

  • ID Classification

  • Hologram

  • Watermark

  • Pattern Analysis

  • Material Analysis (Paper or Digital Copy)

Biometric Facial Verification

HID’s Facial Biometric technology provides a fast and user-friendly way to authenticate an individual by matching a person’s selfie to the photo on a government-issued ID, profile pictures, or any other image of a person’s face with complete accuracy. Combined with liveness detection solution, we can ensure the person taking the selfie is actually present, stopping the most sophisticated spoofing, including face masks and deep fake videos.

NIST-certified AI algorithms (FRVT)

  • True Accept Rate (TAR) 99.6%

  • False Accept Rate (FAR) 0.01%

  • Non-Bias Facial Recognition (Top-rated by NIST for non-bias race and gender decisioning. AI and machine learning algorithms drive objectivity, equity and fairness into your identification proofing processes.)

ISO PAD Level 2 (iBeta) certified Passive Liveness Check protects against (AI and DL Algorithms):

  • Deep Fakes

  • Printed Photos

  • Digitally Tampered Selfies

  • Spoofing

  • Screenshots

  • 2D and 3D Masks