Assign (Bind) an SMS Token

Note:  
  • This procedure only applies to SMS tokens.

  • This function is available only if the Web Self Help Desk self-binding additional devices function is enabled and the assigned attribute is multi-valued (contact your administrator).

  • Use the Back button on the interface rather than on your browser to return to the previous page.
Prerequisites:

  • Your administrator has provided instructions to use the Web Self Help Desk to assign the device to yourself.

  • You can only have one assigned (active) SMS authentication device.

  • You must have a means to log on to the Web Self Help Desk without a device or token (LDAP password or security question responses).

  1. Connect to the Web Self Help Desk, enter your logon credentials, then click OK.

    For examples of authentication methods, see Log On to the Web Help Desk Portal.

    • If you do not already have a device assigned to you, you are requested to select the type of device to activate:

      • To activate SMS authentication, select SMS Token.

    • If you already have a device assigned to you, the Web Self Help Desk main page is displayed.

      1. Under Other operations, click Activate an additional device.
      2. Select SMS Token.

  2. Enter a random code to activate the SMS function in the Activation code field and confirm it.

    Note: The Activation code is a user-selected device PIN.

    During authentication (for example, VPN logon), enter the code/PIN in the password field.

    This triggers the AAA Server to send a randomly generated OTP via SMS to the your cellular telephone.

    On receipt of the SMS, enter the OTP in the password field, thereby completing a two-step authentication process.

  3. Click OK.

    If the activation is successful, a message is displayed indicating that the device is assigned. The device is also resynchronized by the AAA Server.

  4. Click Yes to perform other Web Self Help Desk operations or No to log off.

  5. Attempt to authenticate to your system using the Activation code.

    The attempt fails but this instructs the AAA Server to send a one-time password to your telephone by SMS.

    You can now authenticate with this one-time password.