User Console

The User Console helps manage logon credentials and certificates. For further information, refer to the Working with the User Console.

You can... Action

Manage your digital certificates

  • Import a CA or User certificate

  • Export a certificate

  • View a certificate’s attributes

  • Delete a certificate

  • Set as default

  • Add your certificates to the Global Address List (GAL)

  • Make certificates available in Windows.

Manage your one-time passwords
  • Generate an OTP

  • Resynchronize an OTP

  • Configure a username for OTP-based remote access

View your personal information Available for the US Department of Defense on Common Access Cards (CAC) or Personal Identity Verification (PIV) cards only.
Manage your smart card
  • View your smart card's properties

  • Unlock your smart card

  • View your unlock code

  • Initialize your new smart card

  • Reset your smart card

  • Select a smart card reader

Users can access the User Console either:

  • From the ActivClient Agent icon located in the Microsoft Windows notification area:

    • Double-click the ActivClient Agent icon .

    • Left or right-click on the ActivClient Agent icon and select Open.

  • From the Start menu, go to the programs or apps directory, and select User Console under ActivID ActivClient.

  • In the Start page of the Microsoft Windows ‘modern’ interface, click on the User Console tile .

The User Console interface consists of secondary windows, menus, toolbars and of a right and left pane.

User Console Left and Right Panes

Pane Description

Left pane or Tasks pane

The Tasks pane (the default pane on the left) lists common tasks associated with the information in the right pane.

Users can switch between the Tasks and the Tree view by clicking the right and left arrows at the top of the pane.

Right pane

The right pane displays the content of the smart card. It provides access to:

  • Smart Card Info

  • My Certificates

  • CA Certificates

  • One-time passwords

  • My Personal Info

Tasks View

Tree View

Shortcut Menu Commands

When the users right-clicks on a credential, a command menu is displayed.

User Certificate Right-Click Menu

Note: Right-clicking some elements in the User Console will display a shortcut menu that provides support for the most common tasks.
The displayed commands are different for each element.

The Menu toolbar appears above the Standard toolbar in the User Console. It can be used to select ActivClient menus and commands.

Menu Toolbar

Note: Depending on the ActivClient components you installed, some menus might not be available.
Menu Command Function Keyboard Shortcuts
File Open Opens selected object ENTER
Delete Deletes selected object DEL
Import Imports a certificate None
Export Exports a certificate None
Use Reader Specifies what smart card reader to use None
Exit Closes User Console session None
Edit Paste Inserts text from the clipboard SHIFT+INS
Cut Cuts selected text and places it on the Clipboard SHIFT+DEL
Copy Copies selected text to the Clipboard CTRL+C
Select All Selects all objects CTRL+A
View Toolbars Toggles which toolbars are displayed None
Status Bar Toggles status bar None
Explorer Bar Toggles between Tasks pane and Tree View pane None
Large Icons Displays large format icons None
Small Icons Displays small format icons None
List Displays objects in List format None
Details Displays objects in Detail format None
Arrange Icons Rearranges icons by name or type None
Go to Goes to specified page None
Refresh Refreshes current page F5
Tools New Card Sets PIN on a new smart card None
Unlock Card Allows to enter unlock code to unlock a locked smart card None
Reset Card Removes everything stored on the smart card, including certificates None
View Unlock Code Allows to view and save an unlock code. Available after card is initialized with ActivClient None
Advanced

Accesses the advanced features:

  • View Policy Settings

  • Make Certificates Available to Windows

  • Publish to GAL

  • Check for Card Update

  • Enable logging

  • Reset optimization cache

None
Help ActivClient Help Provides user access to ActivClient Online Help About ActivClient F1
Diagnose Starts the Diagnostics Tool None
About ActivClient Displays information about ActivClient and the system None

Standard Toolbar

The Standard toolbar provides quick access to common functions in the User Console.

Standard Toolbar

The following commands are available on the Standard toolbar:

Button Command Function
Back Goes back to previous page
Home Goes to home page
Delete Deletes currently selected object
Reader List Displays list of attached smart card readers
Run Diagnostics Tool Starts the Diagnostics Tool
Views Displays large or small format icons, or List or Detail format lists
Help Launches the end user online help
About Displays information about ActivClient and the system

For further information about the User Console tasks, see the Working with User Console.