Working with the User Console

What You Can Do with the User Console

The following table shows the overview of the ActivClient User Console tasks.

You can... See
Manage your digital certificates
Manage your one-time passwords

View your personal information

Only available for the US Department of Defense on Common Access Cards (CAC) or US Government Personal Identity Verification (PIV) cards.

Viewing Personal Information

Manage your smart card
Use ActivClient tools to diagnose issues

Access the User Console

To access the User Console, either:

  • From the ActivClient Agent icon located in the Microsoft Windows notification area:

    • Double-click the ActivClient Agent icon .

    • Left or right-click on the ActivClient Agent icon and select Open.

  • From the Start menu, go to the programs or apps directory, and select User Console under ActivID ActivClient.

    You can see more information on the ActivClient User Console.

ActivClient in the Windows Start Menu

The ActivClient tools and notification features have been adapted to the new Microsoft Windows 'modern' interface.

The ActivClient Agent and tools are displayed as tiles. Simply click the required tile to launch a tool:

ActivClient notifications are displayed as 'toast' notifications, sliding in from the top right corner of the interface. They are visible for 24 seconds before they disappear.

For example – Get One-Time Password:

Some operations require that you manually switch to the Desktop, by clicking on the Desktop tile, in order to access the necessary window or tool.

For example – PIN Change: