Canceling an Emergency Password for an SKI Application

Important: Before you can cancel an emergency password for an SKI Symmetric Key Infrastructure application, you must make sure that:

When you cancel an emergency password, the user must use the SKI credentials stored on his/her device to access the resources protected by ActivID AAA.

To cancel an emergency password for an SKI application:

  1. Go to the Help Desk Overview page.

  2. In the Cards section, under Applications, click the Cancel Password button next to the appropriate SKI application. A confirmation message appears.

  3. Click OK.