Change Your PIN

  1. Connect the device whose PIN you want to change, and click on the Change PIN icon ():

  2. Checks are performed to verify that the ActivID CMS Web Browser extension and HID CMS Client are installed.

    Note: Refer to Troubleshooting if these checks are not successful.

  3. A check is then performed to detect your device:

    Important:

    If no device is detected, or the wrong device is detected, you are prompted to connect your device and hit Refresh:

  4. Once your device is detected, you are prompted to change your PIN:

  5. Enter and confirm your new PIN, then click Next:


    6. After your device PIN is changed, the Change PIN dialog box closes automatically, and you return to your My Devices page:

Important: If your device contains a FIDO application using a shared PIN, the FIDO application PIN is automatically updated when you change the device PIN. For more information about FIDO applications, see Particularities Concerning FIDO Applications.