Authentication Workflows

This section provides a detailed overview of web and mobile banking authentication workflows, both with and without HID Risk Management Solution (RMS).

Web & Mobile Banking Authentication Workflows

Main Category Sub-category
1. Temenos Digital Mobile Banking with HID Approve SDK

1.1 Registration (Mobile Channel Only)

1.2 Login Web Channel (Secure Code)

1.3 Login Web Channel (Scan 2 Approve - Explicit)

1.4 Login Mobile Channel (Secure Code)

1.5 Transaction Web Channel (Push-based)

1.6 Web Channel (Offline Secure Code)

1.7 Transaction Mobile Channel (Secure Code or Signature)

1.8 Forgotten HID Approve PIN or Locked PIN or Device Lost or Stolen

1.9 Additional Device Registration

1.10 Device Management Web

1.11 Secure Code Authentication Policy Reset Failure Counter

1.12 Push Authentication Policy Reset Challenge Counter

1.13 Change HID Approve SDK Service PIN

2. Temenos Digital Web Banking with PIN (or Password) & SMS Secure Code

2.1 Registration (SMS Authentication)

2.2 Login Web Channel (SMS)

2.3 Transaction Web Channel (SMS Signature)

2.4 Change PIN or Password

2.5 Forgotten PIN or Password

2.6 Expired PIN or Password

2.7 SMS Authentication Policy Reset Failure Counter

2.8 SMS Authentication Policy Reset Number of times the customer can request for Secure Code

3. Temenos Digital Web Banking with HID Approve Mobile App

3.1 Registration (Web Channel Only)

3.2 Login Web Channel (Secure Code)

3.3 Transaction Web Channel (Push-based)

3.4 Transaction Web Channel (Offline Secure Code)

3.5 Forgotten HID Approve PIN or Locked PIN or Device Lost or Stolen

3.6 Additional Device Registration

3.7 Device Management Web

3.8 Secure Code Authentication Policy Reset Failure Counter

3.9 Push Authentication Policy Reset Challenge Counter

3.10 Change HID Approve Mobile Application Service PIN

4. Temenos Digital Web Banking with HID Hardware Tokens

4.1 Registration

4.2 Login Web Channel (Secure Code)

4.3 Transactions Web Channel (Secure Code)

4.4 Locked Hardware Token

4.5 Synchronize Hardware Token

4.6 Secure Code Authentication Policy Reset Failure Counter

 

Web & Mobile Banking Authentication with Risk Management Solution (RMS) Workflows

Main Category Sub-category
5. Temenos Digital Mobile Banking with HID Approve SDK & RMS

5.1 Registration (Mobile Channel Only)

5.2 Login Web Channel (Secure Code)

5.3 Login Web Channel (Scan 2 Approve - Explicit)

5.4 Login Mobile Channel (Secure Code)

5.5 Transaction Web Channel (Push-based)

5.6 Web Channel (Offline Secure Code)

5.7 Transaction Mobile Channel (Secure Code or Signature)

5.8 Forgotten HID Approve PIN or Locked PIN or Device Lost or Stolen

5.9 Additional Device Registration

5.10 Device Management Web

5.11 Secure Code Authentication Policy Reset Failure Counter

5.12 Push Authentication Policy Reset Challenge Counter

5.13 Change HID Approve SDK Service PIN

6. Temenos Digital Web Banking with PIN (or Password) & SMS Secure Code & RMS

6.1 Registration (SMS Authentication)

6.2 Login Web Channel (SMS)

6.3 Transaction Web Channel (SMS Signature)

6.4 Change PIN or Password

6.5 Forgotten PIN or Password

6.6 Expired PIN or Password

6.7 SMS Authentication Policy Reset Failure Counter

6.8 SMS Authentication Policy Reset Number of times the customer can request for Secure Code

7. Temenos Digital Web Banking with HID Approve Mobile App & RMS

7.1 Registration (Web Channel Only)

7.2 Login Web Channel (Secure Code)

7.3 Transaction Web Channel (Push-based)

7.4 Transaction Web Channel (Offline Secure Code)

7.5 Forgotten HID Approve PIN or Locked PIN or Device Lost or Stolen

7.6 Additional Device Registration

7.7 Device Management Web

7.8 Secure Code Authentication Policy Reset Failure Counter

7.9 Push Authentication Policy Reset Challenge Counter

7.10 Change HID Approve Mobile Application Service PIN

8. Infinity Web Banking with HID Hardware Tokens & RMS

8.1 Registration

8.2 Login Web Channel (Secure Code)

8.3 Transactions Web Channel (Secure Code)

8.4 Locked Hardware Token

8.5 Synchronize Hardware Token

8.6 Secure Code Authentication Policy Reset Failure Counter