Assign (Bind) a New Hardware Device

Note:  
  • This procedure does not apply to ActivID Mini Tokens. Instead, see Assign (Bind) a Mini Token.
  • This function is available only if the Web Self Help Desk device assignment functions are enabled (contact your administrator).
  • Use the Back button on the interface rather than on your browser to return to the previous page.
Prerequisites:

  • Your administrator has provided an initialized device and instructions to use the Web Self Help Desk to assign the device to yourself.

  • You might also have been given the initial PIN code for the device.

  • You must have the new device available during the procedure.

  • You must have a means to log on to the Web Self Help Desk without a device or token (LDAP password or security question responses).

  1. Connect to the Web Self Help Desk, enter your logon credentials, then click OK.

    • If you do not already have a device assigned to you, you are requested to select the type of device to activate.

    • If you already have a device assigned to you, the Web Self Help Desk main page is displayed.

      1. Under Other operations, click Activate an additional device.
      2. Select Physical Token and proceed to step 2 (for devices other than Mini Tokens) or Assign (Bind) a Mini Token (for Mini Tokens).

  2. Enter the serial number, then click Next.

    This number is located on the back of the device, usually preceded by S/N:

    The following page is displayed if your administrator has configured the test stage of the binding process:

     

    The above page varies according to the configuration of the Web Self Help Desk as defined by your administrator.

    The initial PIN code and/or a prompt for a synchronous password (authentication test) might not display.

  3. If required, use the initial PIN code to access the device and generate a synchronous password.

    The administrator should have given you a PIN code. If the initial PIN is not displayed, contact your administrator.

  4. Enter the generated password, then click Next.

    For information on how to generate passwords, see the documentation provided with the device.

    If the test is successful, a message is displayed indicating that the device is assigned. The device is also resynchronized by the AAA Server.

  5. Click Yes to perform other Web Self Help Desk operations or No to log off.