Working With the User Console

The User Console is designed for managing your digital certificates, one-time passwords, smart card functionalities, and personal information.

Accessing the User Console

Users can access the User Console in the following ways:

From the ActivClient Agent icon located in the Microsoft Windows notification area:
- Double-click the ActivClient Agent icon .
- Left or right-click on the ActivClient Agent icon and select Open.

From the Microsoft Windows Start menu:
- Go to the programs or apps directory, and select User Console under ActivID ActivClient.

From the Start page of the Microsoft Windows modern interface:
- Click the User Console tile .

User Console Interface

The User Console interface consists of secondary windows, menus, toolbars and of a right and left pane.

Left Pane or Tasks Pane

Lists common tasks associated with the information in the right pane.

Users can switch between the Tasks View and the Tree View by clicking the right and left arrows at the top of the left pane.

Right Pane

Displays the content of the smart card.

Menu Toolbar

The Menu toolbar appears above the Standard toolbar in the User Console. It can be used to select ActivClient menus and commands.

Note: Depending on the ActivClient components you installed, some menus might not be available.

Commands Available From the Menu Toolbar

Menu	Command	Function	Keyboard Shortcuts
File	Open	Opens selected object	ENTER
	Delete	Deletes selected object	DEL
	Import	Imports a certificate	None
	Export	Exports a certificate	None
	Use Reader	Specifies what smart card reader to use	None
	Exit	Closes User Console session	None
Edit	Paste	Inserts text from the clipboard	SHIFT+INS
	Cut	Cuts selected text and places it on the Clipboard	SHIFT+DEL
	Copy	Copies selected text to the Clipboard	CTRL+C
	Select All	Selects all objects	CTRL+A
View	Toolbars	Toggles which toolbars are displayed	None
	Status Bar	Toggles status bar	None
	Explorer Bar	Toggles between Tasks pane and Tree View pane	None
	Large Icons	Displays large format icons	None
	Small Icons	Displays small format icons	None
	List	Displays objects in List format	None
	Details	Displays objects in Detail format	None
	Arrange Icons	Rearranges icons by name or type	None
	Go to	Goes to specified page	None
	Refresh	Refreshes current page	F5
Tools	New Card	Sets PIN on a new smart card	None
	Unlock Card	Allows to enter unlock code to unlock a locked smart card	None
	Reset Card	Removes everything stored on the smart card, including certificates	None
	View Unlock Code	Allows to view and save an unlock code. Available after card is initialized with ActivClient	None
	Advanced	Accesses the advanced features: View Policy Settings Make Certificates Available to Windows Publish to GAL Check for Card Update Enable logging Reset optimization cache	None
Help	ActivClient Help	Provides user access to ActivClient Online Help About ActivClient	F1
	Diagnose	Starts the Diagnostics Tool	None
	About ActivClient	Displays information about ActivClient and the system	None

Standard Toolbar

The Standard toolbar provides quick access to common functions in the User Console.

Commands Available on the Standard Toolbar

Button	Command	Function
	Back	Goes back to previous page
	Home	Goes to home page
	Delete	Deletes currently selected object
	Reader List	Displays list of attached smart card readers
	Run Diagnostics Tool	Starts the Diagnostics Tool
	Views	Displays large or small format icons, or List or Detail format lists
	Help	Launches the end user online help
	About	Displays information about ActivClient and the system

Shortcut Menu Commands

When the user right-clicks on a credential, a command menu is displayed.

Note: Right-clicking some elements in the User Console will display a shortcut menu that provides support for the most common tasks.

The displayed commands are different for each element.

Functionalities Available From the User Console

The following table shows the overview of the ActivClient User Console tasks:

You can...	See
Manage your digital certificates	Import a CA Certificate Import a User Certificate Export a Certificate View Your Certificate Delete a Certificate Set a Default Certificate Make Certificates Available to Windows Store Automatically Publish Your Certificates to the Global Address List (GAL)
Manage your one-time passwords	Automatically Generate a One-Time Password or Manually Generate a One-Time Password Synchronize Your Smart Card Configure Your Remote Access User Name
View your personal information Only available for the US Department of Defense on Common Access Cards (CAC) or US Government Personal Identity Verification (PIV) cards.	View Personal Information
Manage your smart card	Initialize Your Smart Card using the PIN Initialization Tool View Smart Card Information Unlock Your Smart Card Reset a Smart Card Update Your Smart Card View Your Unlock Code Select a Smart Card Reader
Use ActivClient tools to diagnose and troubleshoot issues	Perform Advanced Diagnostics Reset optimization cache View ActivClient Policy Settings

ActivClient Notifications

ActivClient notifications are displayed as 'toast' notifications, sliding in from the top right corner of the interface. They are visible for 24 seconds before they disappear.

Some operations require that you manually switch to the Desktop, by clicking on the Desktop tile, in order to access the necessary window or tool.