Viewing the Appliance Status

Using the ActivID Console, you can view the status of your ActivID Appliance.

View the Appliance Dashboard

The appliance Dashboard page is the default home page for the ActivID Console.

To access the Dashboard, under Appliance in the left menu, select Dashboard.

It provides an overview of the status of the appliance (if the appliance is functioning correctly, the state is Active) and the installed applications.

It also provides access to the ActivID Management Console and Self-Service Portal.

Note: The times displayed in the ActivID Console are defined in Coordinated Universal Time (UTC) and can be configured.

If appliance encounters an issue that requires your attention or action, notifications and alerts are displayed in the Dashboard:

Notifications

Each notification includes the severity level and a description:

INFO
WARNING
ERROR
CRITICAL

After reviewing the displayed notifications, you can click Acknowledge to clear them.

Note: You cannot clear individual notifications. Clicking Acknowledge will clear all notifications.

Alerts

Reboot alert – if the appliance needs to be rebooted, an alert is displayed above the status panel.
Operational error - the appliance state is Broken and you must perform one of the following :
- Restore the appliance
- Factory reset (hardware appliances only)
- Revert to this Initial State of the virtual machine (virtual appliances only)

View the System Information

Using the ActivID Console, you can view detailed system information.

In the left menu, select the System Information tab.

The System Information page provides a technical status of the appliance (including memory and disk space) and login history.

View the Disk Status on a Hardware Appliance

Note: This feature only applies to hardware appliances.

Using the ActivID Console, you can view the status and space usage of the appliance disks.

Under System in the left menu, select Disks.

The Disks page provides an illustration of the front panel of the ActivID Appliance to help you identify the location of each disk.

Below the illustration, you can view the status of the System and Database disks:

Green check mark – disk is functioning correctly.
Yellow check mark – disk is operational but has insufficient space (less than 20% remaining).
Red cross – disk has reached a critical capacity (above 90%) or it is not operational (for example, it is damaged, not configured or not present). The disk must be replaced.

Instructions for resolving the issue for the disk are provided in the Operations column.

If necessary, you can also remove a disk.

Note: You must back up your appliance data before following the instructions and recovering the disks.

For further information, see Hard Drive Disk Status and Operations for details of the possible disk error messages and suggested solutions, as well as Replace Damaged Hardware.

View the Disk Status on a Virtual Appliance

Note: This feature only applies to virtual appliances.

Using the ActivID Console, you can view the current status of the virtual appliance disks.

In the left menu, select the System Information tab.

You can view the status of the:

Local disk space
System disk usage
Database disk usage