About HID Crescendo Manager

Crescendo Manager provides a simplified way to manage your HID Crescendo® devices quickly and efficiently.

Generate and manage key pairs and digital certificates, certificate signing requests, configure and generate one-time passwords, and set up PIN and management keys through an intuitive, user-friendly interface.

Supported Devices

The following devices are fully supported:

  • Crescendo 2300 Card
  • Crescendo Key (2300 Series)
  • Crescendo 4000 Card
  • Crescendo Key V3 (4000 Series)

 

Tip!
  • Multiple devices (readers and smart tokens) can be connected simultaneously.

  • Additionally, multiple instances of Crescendo Manager can be opened and used at the same time.

Supported Operating Systems

Microsoft Windows:

  • Microsoft Windows 10 (64-bit edition), version 21H2 and later

  • Microsoft Windows 11, version 21H2 and later

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

  • Microsoft Windows Server 2025

Note: Crescendo Manager may be compatible with some older versions, but they are not officially supported.
Note: For installing Crescendo Manager on the Windows Server Core (Datacenter), Server Core App Compatibility Feature must be installed.

MacOS:

MacOS 14 and later, compatible with both Intel and Apple Silicon chips

Release Notes

ClosedWhat's New in v1.1

Main New Features

  • MacOS support: Crescendo Manager is now compatible with MacOS.

  • Access Control Configuration feature added for OTP configuration on the Crescendo 4000 Family.

  • Button Press Actions configuration for Crescendo Keys:

    • V1: Supports single press with HOTP.

    • V3: Supports single and double press with HOTP or static password.

General Improvements and Bug Fixes

  • QR code scanning: Improved handling; the Crescendo Manager window hides during scanning and restores afterward.
  • Disabled actions: Actions are now shown as disabled when unavailable, extending functionality previously limited to Certificates.

  • Certificate generation: IP address format in the SAN (Subject Alternative Name) extension is now validated.

  • Certificate import:

    • General-purpose slots on the Crescendo 2300 Family are no longer selectable for import.

    • The Import button remains enabled when all slots are occupied, provided some contain only private keys (without certificates).

  • Devices view: Removed display of Windows Hello.

  • Settings: Added Token Unsupported Functionality Display Mode (Hide vs Show disabled).