About HID Crescendo Manager

Crescendo Manager provides a simplified way to manage your HID Crescendo® devices quickly and efficiently.

Generate and manage key pairs and digital certificates, certificate signing requests, configure and generate one-time passwords, and set up PIN and management keys through an intuitive, user-friendly interface.

Supported Devices

The following devices are fully supported:

  • Crescendo 4000 Card
  • Crescendo 4000 FIPS Card
  • Crescendo Key V3 (4000 Series)
  • Crescendo Key V3 FIPS (4000 Series)
  • Crescendo 2300 Card
  • Crescendo Key (2300 Series)
  • Crescendo 1150 Card (standalone)
  • Crescendo 144K Card
Important: Security Considerations for Crescendo 4000 Series Smart Cards and Keys

For each new or recycled Crescendo 4000 Card and Crescendo Key V3, it is strongly recommended, for security reasons, to change the factory-default management key.

Tip! Multiple devices (readers and tokens) can be connected simultaneously.
Tip! Multiple instances of Crescendo Manager can be opened and used at the same time.

Supported Operating Systems

Microsoft Windows

  • Microsoft Windows 10 (64-bit edition), version 21H2 and later

  • Microsoft Windows 11, starting from version 23H2 and up to version 25H2 (inclusive)

  • Microsoft Windows 11 ARM64, starting from version 25H2

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

  • Microsoft Windows Server 2025

Note: Crescendo Manager may be compatible with some older versions, but they are not officially supported.
Note: For installing Crescendo Manager on the Windows Server Core (Datacenter), Server Core App Compatibility Feature must be installed.

MacOS

  • MacOS 14 and later, compatible with both Intel and Apple Silicon chips

Release Notes

What's New in Crescendo Manager 9.8

Main New Features and Improvements

  • Support for Crescendo 4000 FIPS card and Crescendo Key V3 FIPS has been added.

  • A dialog for viewing middleware diagnostics has been added, showing applet versions for connected devices and other diagnostic information.

General Improvements and Bug Fixes

  • Implemented support for Crescendo 2300 cards with applet v3.0.0 with a 9B admin key (case #04141506).

  • Updated the installer to preserve the existing logging configuration state.

  • Added support for sharing tokens from macOS to Windows via Windows App (formerly known as RDP).

Tip!

To access documentation for other releases, visit the Crescendo Manager documentation page.