Create a User Account

To create a new user account:

1. Sign in to HID Customer Central.

2. Select Users in the left menu.

3. Click ADD USER to create a new user account.

   

4. In the User Details section, enter the information in the fields to create a new user account.

   

   • First name

   • Last name

   • Email address

   • Phone number (optional)

5. In the Assign Roles section, select one or more roles you want to assign to the user to define their privileges.

   Note: The "Available User privileges" section displays the privileges based on the selected user role(s). By default, this section is collapsed, and you need to expand it by clicking the arrow to view the privileges of the selected role(s).
   Default Roles and Privileges

   The default roles are:

   Role	Privileges
   Dashboard	None - can view key metrics and services activities
   Administrator	Access all features and perform all actions
   Device Service Administrator	Access all Delete service features and perform all actions FIDO Management: FIDO Provisioning Device Unlock
   User Administrator	Access all User Management features and perform all actions Manage Roles: View Role Add Role Manage Users: View User Edit User Add User
   View Only	View all features but cannot perform any actions

6. Click SAVE to create the user's account.

   A success message appears once the user is created, and the newly created user is added to the Users list.

   An email notification will be sent to the provided email address upon user creation.