HID Customer Central Documentation
What would you like to do?
Getting Started
Set up your Customer Central account and start using your services
Managing Your Passkeys
Provision and unlock device-bound passkeys (FIDO2 devices) for your users
Managing Your Inventory
View your device inventory and monitor the status of your orders
Managing Users and Roles
Manage your Customer Central users and their accounts, as well as your service's roles
Managing Your HIS Customers
As a partner, manage your HID Integration Service (HIS) end customers and their agents
What's New Date posted: 06 July 2026
Support for Ory Directories
You can now integrate with your Ory directory to enroll FIDO devices for your users.
Date posted: 06 July 2026
Support for Non-HID Devices
You can now provision Non-HID FIDO-compliant devices to your users.
Date posted: 06 July 2026
Passkey Enrollment for Administrators
Passkey enrollment for administrators has been implemented for standards-based, phishing-resistant authentication.
Date posted: 12 April 2026
Extended Inventory Management
The Inventory management service now allows to manage and track devices throughout their lifecycle, from initial order to provisioning.
Date posted: 12 April 2026
Improved Role and Privilege Management
You can now edit and delete custom roles.
Popular Topics Provisioning FIDO Devices
Provision devices to selected users from your directory, either manually or automatically.
Set Up Your Account
Set up your account with passkey authentication.
Configuring Customer Central for Passkey Management
Integrate with Microsoft Entra ID, Ory, or PingOne to enroll devices for your users.
Unlocking Devices
Unlock and reset the PIN for FIDO devices to avoid losing the credential.
Create a User Account
Add a new administrative user with roles and permissions.
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