HID Customer Central Documentation
What would you like to do?
Getting Started
Set up your Customer Central account and start using your services
Managing Your Devices
Provision and unlock device-bound passkeys (FIDO2 devices) for your Microsoft Entra ID users
Managing Your Users
Manage your users and their accounts
Manage Your HIS Customers
As a partner, manage your HID Integration Service (HIS) end customers and their agents
What's New Date posted: 07 October 2025
Device Management
Customer Central now includes automatic bulk provisioning using HID Fargo® printers, and support for both static and random PINs.
Date posted: 07 October 2025
Device Management
The FIDO Provisioning and Device Unlock applications now include logging features to facilitate troubleshooting.
Date posted: 07 October 2025
HID Integration Service (HIS)
Customer Central now includes HIS end-customer management services.
Date posted: 30 June 2025
Device Management
Customer Central now includes device provisioning and unlock services.
Date posted: 30 June 2025
User Management
Customer Central now includes user and role management services.
Popular Topics Set Up Your Account
Set up your account with multi-factor authentication.
Configuring Customer Central for Device Management
Integrate with Microsoft Entra ID to enroll devices for your users.
Unlocking Devices
Unlock and reset the PIN for FIDO devices to avoid losing the credential.
Create a User Account
Add a new administrative user with roles and permissions.
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