HID Customer Central Documentation
What would you like to do?
Getting Started
Set up your Customer Central account and start using your services
Managing Your Devices
Provision and unlock device-bound passkeys (FIDO2 devices) for your users
Managing Your Users
Manage your users and their accounts
Manage Your HIS Customers
As a partner, manage your HID Integration Service (HIS) end customers and their agents
What's New Date posted: 16 January 2026
Support for PingOne Directories
You can now integrate with your PingOne directory to enroll FIDO devices for your users.
Date posted: 16 January 2026
Device Inventory
You can now view the devices in your Passkey Management inventory.
Date posted: 16 January 2026
Improved Role and Privilege Management
The role-based access within Passkey Management has been improved for greater security.
Date posted: 07 October 2025
Passkey Management
The FIDO Provisioning and Device Unlock applications now include logging features to facilitate troubleshooting.
Date posted: 07 October 2025
HID Integration Service (HIS)
Customer Central now includes HIS end-customer management services.
Popular Topics Set Up Your Account
Set up your account with multi-factor authentication.
Configuring Customer Central for Passkey Management
Integrate with Microsoft Entra ID or PingOne to enroll devices for your users.
Unlocking Devices
Unlock and reset the PIN for FIDO devices to avoid losing the credential.
Create a User Account
Add a new administrative user with roles and permissions.
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