Check-in a Visitor

Preregistered Visitor

A visitor can be checked in by a Visitor Management Officer (VMO). To gain the necessary privilege, contact your system administrator.

  1. In the Visitors application, click on the Check In tab on the sidebar. The Check In screen with the list of visitors to be checked in for the day is displayed.

  2. Search for the Visitor information (using visitor name, host, confirmation number, company) and open the desired visitor record.

  3. Search preregistered visitor.
    Search Visits

  4. Complete all check-in steps to check-in the visitor. This includes assigning the access card, a printing badge, capturing the visitor's image and NDA signature, responding to the screening questions, and scanning the visitor's ID.

  5. VMO is able to see the Location, Building and Floor/Conference Room details of the visit on the Check-In screen by clicking on VIEW MORE DETAILS link so that it will help VMO to guide the Visitor with visiting location details as shown below.

  6. Once the activities are complete, click on the CHECK IN button to check-in the visitor.

  7. Check in the preregistered visitor.

  8. Click SAVE.

Walk-in visitor

Note:

  • If the 'Restrict Walk In Visits' option is enabled in the Settings > Visitor Manager > Pre-Registration, the Walk-In Visit button will be hidden and a Visitor Management Officer (VMO) cannot create any Walk-In Visits. Learn more here.

  1. In the Visitors application, click on the Check In tab on the sidebar. The Check-In screen with the list of visitors for the day is displayed.

  2. Click on the WALK-IN VISIT button on the top right corner of the page to initiate the check-in for the walk-in visitor.
    Add Walk-in Visit

  3. Add Walk in Visit Check in details.

  4. Search and select the host.

  5. In the Create a Visit page, modify the information (Visit Information, Location Information, and Access and Approvals) as required.

  6. Add the visitors to the visit. You can either search from the existing set of visitors or create a new visitor.

  7. Click SUBMIT REQUEST to redirect to the check-in page.

  8. Complete all check-in steps to check-in the visitor. This includes assigning the access card and a printing badge, capturing the visitor's image and NDA signature, responding to the screening questions, and scanning the visitor's ID.

  9. Once the activities are complete, click on the CHECK IN button to complete the check-in.

  10. VMO is able to see the Location, Building and Floor/Conference Room details of the visit on the Check-In screen by clicking on VIEW MORE DETAILS link so that it will help VMO to guide the Visitor with visiting location details as shown below.

  11. Once the visitor is checked-in, the host is notified that the visitor is waiting for them at the lobby.

Related Topics:

Adding and printing Visitor's Preferred Name